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About Marqo

Who we are
and why we're here.

Tom Hamer and Jesse Clark, co-founders of Marqo

Marqo helps enterprise brands build high-performance product discovery experiences with Commerce Superintelligence.

By partnering with global retail innovators, we are replacing fragmented storefront tools, pushing the boundaries of AI-native product discovery, and delivering measurable business impact at scale.

Amazon converts at 18%. The average ecommerce storefront converts at under 3%. We built Marqo to close that gap.

Founded with a vision

Marqo was co-founded by Tom Hamer and Jesse Clark, who both came from Amazon. While operating at global scale, they uncovered a stark disparity in digital retail performance: Amazon search consistently converted at around 18 percent, while the average ecommerce storefront converted at less than 3 percent.

This massive conversion gap became the catalyst for Marqo.

Our founders realized that the rest of the retail industry was trapped by legacy, rigid tools. For years, enterprise engineering teams have been forced to duct-tape separate vendor systems together: one for search, one for recommendations, and another for customer support. This fragmentation breaks the shopper journey, destroys session context, and leaks revenue.

They set out to build a platform at the model layer that trains dedicated intelligence systems for retailers. By giving brands deep product understanding from day one, Marqo delivers a more performant, flexible, and unified storefront experience. One that bridges the 15 percent performance gap.

Tom Hamer and Jesse Clark, co-founders of Marqo

$130M+

Attributable revenue uplift delivered for a single retail partner.

1B+

Search queries resolved per day with deep visual and semantic understanding.

Double-digit uplifts

Persistent percentage gains in search conversion rates and average order value across production A/B tests.

Our technology just works at any scale

We have built a product that can handle the scale of the largest enterprises, their most intense product catalogs and customer traffic spikes. Our architecture is deployed globally, delivering Commerce Superintelligence to leading retail innovators.

We're proud to serve customers that care about delivering seamless shopping experiences

SwimOutlet
Redbubble
Mejuri
Kicks Crew
Shutterstock
Kogan

What stood out most with Marqo is how easy they are to work with. They move fast, they listen, and they understand the pace we operate at. Having direct access to their product and support teams means we can test ideas, get feedback instantly, and see changes in real time. It genuinely feels like they're an extension of our team.

Alexander Sienkiewicz

Alexander Sienkiewicz

Chief Marketing Officer, SwimOutlet

Our offices

Headquartered in San Francisco with global operations across three continents.

Backed by the top VCs

We are a venture-backed company headquartered in San Francisco with global operations, proud to partner with leading institutional investors to deliver Commerce Superintelligence to the next era of retail.

Lightspeed Venture Partners

Series A lead

Blackbird Ventures

Seed lead

Recognized by

AWS Generative AI AcceleratorGoogle for Startups AI First

Shape Your Growth With AI-Native
Product Discovery

Transform product discovery with Marqo and get measurable ROI in 14 days, not months.

Kicks Crew
Mejuri
Redbubble
Kogan
Shutterstock
SwimOutlet
Poshmark
Kicks Crew
Mejuri
Redbubble
Kogan
Shutterstock
SwimOutlet
Poshmark